Agente de IA

import { Agent } from 'plazbot';

const bot = new Agent({
  workspaceId: "[YOUR_WORKSPACE_ID]",
  apiKey: "[YOUR_API_KEY]",
  zone: "LA" // Use "EU" for Europe
});

    const agent = await bot.addAgent(config);
    const agentId = agent.agentId;

    const agentUpdated = await bot.updateAgent(`agentId`, config);

{
  "name": "Sales Clinic",
  "description": "Virtual Agent IA assistant of the Dental Clinic Smiles",
  "prompt": "",
  "zone": "LA",
  "buffer": 50,
  "color": "blue",
  "question": "How can I help you today?",
  "timezone": "America/Lima",
  "enable": true,
  "showInChat": true,
  "tags": [
    "health",
    "dentistry",
    "ia",
    "plazbot"
  ],
  "examples": [
    { "value": "How to be a partner??", "color": "green" },
    { "value": "Benefits of being members?", "color": "blue" }
  ],
  "instructions": {
    "tone": "professional",
    "style": "short answers",
    "personality": "friendly",
    "objective": "help with clarity",
    "language": "es-419",
    "emojis": false,
    "preferredFormat": "plain text",
    "maxWords": 80,
    "avoidTopics": [
      "laboratory costs",
      "external claims"
    ],
    "respondOnlyIfKnows": true,
    "maintainToneBetweenMessages": true,
    "greeting": "Hello, I am Maximo"
  },
  "person": {
    "name": "Maximo",
    "role": "Virtual customer service assistant",
    "speaksInFirstPerson": true,
    "isHuman": false
  },
  "fallbacks": {
    "noAnswer": "Sorry, I don't have information on that topic.",
    "serviceError": "There was a problem processing your request. Please try again later.",
    "doNotUnderstand": "Could you please repeat it in another way?"
  },
  "rules": {
    "doNotMentionPrices": false,
    "doNotDiagnose": true,
    "doNotRespondOutsideHours": "Our hours are Monday to Saturday, from 8am to 6pm."
  },
   "services": [
    {
      "intent": "schedule_date",
      "reference": "Service for recording patients' medical appointments at the clinic",
      "enabled": true,
      "method": "POST",
      "requiredFields": [ 
        { 
          "name": "name_contact", 
          "description": "Name of the person who wants to schedule the meeting.",
          "promptHint": "¿Could you tell me your full name, please??",
          "type": "string"
        },
        { 
          "name": "email",
          "description": "Email of the person who wants to schedule the meeting.",
          "promptHint": "¿What is your email address for the appointment?",
          "type": "string"
          
        },
        { 
          "name": "date",
          "description": "Preferred date and time for the meeting.",
          "promptHint": "¿What day and time would be good for you for the meeting??",
          "type": "date"
        }
      ],
      "endpoint": "https://api.clinic.com/v1/date/schedule",
      "headers": {
        "Authorization": "Bearer {{apiKey}}",
        "Content-Type": "application/json"
      },
      "bodyTemplate": {
        "nombre": "{{nombre}}",
        "email": "{{email}}", 
        "fecha": "{{fecha}}"
      },
      "responseMapping": {
        "mensaje": "$.reponse.mensaje",
        "date": "$.response.date"
      },
      "responseMessage": "Tu cita ha sido registrada exitosamente para el {{date}}",
      "action": "conversar_humano"
    }
  ],
  "actions":[
    {
      "intent": "conversar_humano",
      "reference": "Informacion cuando un usuario quiere hablar con un Agente humano.",
      "tags": ["conversacion", "humano", "agente"],
      "enabled": true,
      "responseMessage": "Por favor, espera un momento mientras te conectamos con un agente humano.",
      "responseJson": false,
      "action": [
          {
            "type": "action.asign",
            "value": "k@gmail.com"
          },
          {
            "type": "action.stage",
            "value": "agendado"
          },
          {
            "type": "action.agentShutDown",
            "value": "true"
          },
          {
            "type": "action.segmentation",
            "value": "segmentacion1"
          },
          {
            "type": "action.tag",
            "value": "pendiente"
          }
      ]
    }
  ],
  "channels": [
    { "channel": "whatsapp", "key": "123456789" }
  ]
}

const response = await bot.onMessage({
  agentId: "agentId",
  question: "Can you give me a summary of the new Meta WhatsApp prices?",
  sessionId: "2aff0c11-434f-4d7c-a325-697128bb8a20",
  file: "https://.../archivo.pdf", // 
  multipleAnswers: true // Optional
});

console.log("💬 IA Response:", respuesta);

{
  "success": true,
  "answers": [
    "Beneficio 1: Acceso exclusivo...",
    "Beneficio 2: Soporte personalizado...",
    "Beneficio 3: Capacitación mensual..."
  ],
  "fileName": ["Contrato_socio_plazbot.pdf"]
}

    const agents = await bot.getAgents();
    console.log("🧠 Agents:", agents);

    const agentById = await bot.getAgentById({ id: agentId });
    console.log("📌 Agent by ID:", agentById);

    // Delete Agent
    await bot.deleteAgent({
      id: agentId
    });